UX Writing - level 2
Designing content for user experience

Content is much more than just text and can (should!) take different forms.
Learn how to choose the right content for each channel, including chatbots and voice assistants, supplementing each decision with research and testing.

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Intended for

  • UX Writers
  • UX Designers
  • Product owners

…and all professionals wanting to think about UX Writing in a more visual and strategic manner

Duration

Next edition: May 22
7,5 hours, online (Zoom)
Working hours: 9h30 – 18h

Vocational training certificate

Cost: 300€

Save 15% by purchasing levels 1 and 2.

Level 2 program

  • Module 1
    Understanding what UX Writing is
    • Recap of level 1

  • Module 3
    Design conversacional
    • Chatbots
    • Voice assistantsz
    • Artificial Intelligence
  • Module 5
    Content tests
    • Cloze tests, highlight tests and other activities
    • Information architecture: card sorting and tree testing
    • Usability tests focusing on content

And we also offer 1 hour of individual mentoring with our trainers!

  • Module 2
    Content Design e Content Strategy
    • Content is not just text: the relationship between UX Writing, Content Design and Content Strategy
    • The omnichannel journeyl
    • Five steps for a content strategy
  • Module 4
    User research
    • What User Research is
    • Useful UX Writing activities and artifacts
    • The impact of reading patterns
  • Module 6
    Scaling content
    • Content auditing and inventory
    • Translation and localization
    • Writing guides and design systems
  • Módulo 1
    Entender o que é UX Writing
    • Recap do nível 1
  • Módulo 2
    Content Design e Content Strategy
    • Conteúdo não é só texto: a relação entre UX Writing, Content Design e Content Strategy
    • A jornada omnicanal
    • 5 passos para uma estratégia de conteúdos
  • Módulo 3
    Design conversacional
    • Chatbots
    • Assistentes de voz
    • Inteligência Artificial
  • Módulo 4
    User research
    • O que é User Research
    • Atividades e artefactos úteis a UX Writing
    • O impacto dos padrões de leitura
  • Módulo 5
    Escrever para interfaces
    • Testes cloze, testes highlight e outras atividades
    • Arquitetura de informação: card sorting e tree testing
    • Testes de usabilidade com foco no conteúdo
  • Módulo 6
    Escalar conteúdo
    • Content Ops
    • Inventário e auditoria de conteúdos
    • Tradução e localização
    • Guias de escrita e design systems

What you will need

Computer or Tablet

Mobile phones are not recommended

Internet connection

Fast and stable, for online courses only

Camera

For online courses only

Microphone

For online courses only

If you're looking for other topics, such as...

  • What is UX
  • The role of a UX Writer
  • Principles and best practices for writing
  • Writing for interface elements

…then Level 1 – Writing for the User Experience is the most suitable.

Level 1 - Write for
user experience

Next edition:

24 de outubro

24 October 7,5 hours,

Zoom

Know more about level 1

For registrations or questions

We are available to talk by phone or by email:

 

(+351) 968 286 928

academy@tangivel.com

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