UX Writing - Level 2: Designing content for user experience
Learn how to choose the right content for each channel, including chatbots and voice assistants, supplementing each decision with research and testing.
Why take this course?
Add a designer’s mindset to your skillset
Go beyond text and learn to communicate visually — design-focused skills that add depth to your UX writing toolkit.
Adapt to new interfaces
UX writing isn’t just for screens anymore. Get ready to craft content for chatbots, voice assistants and screenless experiences.
Research early, refine often
Gain techniques to participate in research and testing, so you’re involved from the start — no more filling blanks in the dark.
Best suited for
Format
- Live online via Zoom
- 7.5 hours
9:30 AM to 6 PM - Small class up to 16 participants
Course structure
50%theory
20%discussion
30%practice
- Adapt content for different platforms, from websites and apps to chatbots and voice assistants, ensuring a cohesive user experience across channels.
- Gain a foundational understanding of content strategy, learning how to align content with user needs, goals, and channels, in an omnichannel journey.
- Explore the UX writer’s role in research, gathering insights that make content more relevant, user-focused and easier to write.
- Practice content testing techniques, such as cloze and usability tests, to refine readability, comprehension, and usability.
- Conduct content inventories and audits, establish content design systems and localize content to maintain consistency, clarity and accessibility as content scales.
Take a look
After this course, you will be able to:
Program
- Understanding UX Writing
- Recap of Level 1
- Content Design and Content Strategy
- Content is more than text: the relationship between UX Writing, Content Design, and Content Strategy
- The omnichannel journey
- 5 steps to a content strategy
- Conversational Design
- Chatbots
- Voice assistants
- Artificial Intelligence
- User Research
- What is User Research?
- Activities and artifacts useful for UX Writing
- The impact of reading patterns
- Content Testing
- Cloze tests, highlight tests, and other activities
- Information architecture and card sorting
- Usability testing with a focus on content
- Scaling Content
- Content inventory and audit
- Translation and localization
- Writing guides and design systems
What you will receive
Professional training certificate
Slides
Toolkit
Community Access
Testimonies
Academy numbers
- 108trainees
- 1in-company editions
- 27reviews
Tangível is a certified training entity
What you will need
Camera and microphone to participate in quizzes and group discussions
Computer to work during the practical exercises
Fast and stable Internet connection
The UX Writing program
A 2-level course that grows your expertise, teaching you to write clear interface text and design strategic, multi-channel content that enhances the user experience.
UX-Writing Level 2
Enrol if you’re looking for:
- Content strategy and content design
- Chatbots and voice assistant
- User research and testing content
- Translation and localisation
Buy levels 1 and 2 and save 15%
Level 1
Level 2
Level 1 + 2
- Discount of 80€
- +1 hour of individual mentoring
- Choose the edition you want to participate in
UX-Writing Level 1
Enrol if you’re looking for:
- What is UX
- The role of a UX Writer
- Principles and best practices for writing
- Writing for interface elements
Buy levels 1 and 2 and save 15%
Level 1
Level 2
Level 1 + 2
- Discount of 80€
- +1 hour of individual mentoring
- Choose the edition you want to participate in
Frequently asked questions
Are the courses only available in an open class format?
No, Tangível Academy also offers courses in an in-company format. In-company training is tailored to clients’ needs. For more information, please get in touch with us at academy@tangivel.com.
Are the sessions for remote courses recorded?
Remote training is conducted live to encourage interaction, group dynamics, and sharing among trainers and participants. Therefore, sessions are not recorded.
I submitted an information request but haven’t received a response. What should I do?
We usually respond within 48 business hours. If you still haven’t received a response, please get in touch with us via academy@tangivel.com or phone: (+351) 968 286 928.
How can I find out when a new class opens?
You can view upcoming dates and classes on each course page.
Do the prices include VAT?
Since Tangível Academy is DGERT-certified, our courses are VAT-exempt, meaning the listed prices are final.
Who are the trainers at Tangível Academy?
Nearly all trainers at Tangível Academy are seasoned consultants from the Tangível Group. For certain topics, we enhance our expertise with trusted professionals from our close network, including partners, clients, and former colleagues.
