We created a UX Lab in our premises
to improve the quality of the usability tests and user research we do for our clients.
Our UX Lab in Lisbon is composed of a research room and an observation room.
The research room is a flexible space we use for a wide range of user research methods including interviews, focus groups, card sorting, and usability testing. It fits up to 8 people.
The observation room is a comfortable room with natural daylight and lots of white boards where our researchers and clients can make the most of each session. It has a capacity for 6 people.
The observation room is not contiguous to the research room, and we don't use one-way mirrors. Instead, the observers can see all that happens during the research session through our several cameras, and they can discuss what happens without disturbing the participants.
Versatile research roomOur research room can be used for a wide range of research methods including interviews, focus groups, card sorting, usability testing, and other activities.
Remote observationThe team members that can't be present in the observation room can easily accompany the session using our remote viewing option. A recording of the sessions is also available.
Practical observation roomThe room has a table, paper, sticky notes and pens to take notes. Because it's not adjacent to the research room, observers can discuss what happens without disturbing the participants.
Digital and tech researchWe have specialist equipment to record all user interaction showing the screen, the user’s face and audio, whether it's on mobile, tablet or desktop. We also have an eye-tracking solution.