Serviços - services - Tangível - UX design

We work alongside our clients as a team, to improve user experience with products and services and drive measurable business results.

Strategy and transformation

We design product and service strategies that meet our customers’ real needs and are aligned with their business vision and market trends.

We change the mindsets in organizations, so they adopt a more human-centered approach.

  • Service design
  • Product design
  • Kano analysis
  • Design Thinking
  • Ideation and co-creation workshops
  • Content strategy
  • Information architecture
  • Conversion Rate Optimization & UX


Designing without research is like shooting in the dark. By observing users in a specific context through fieldwork, we collect data that support strategic and design decisions.

  • Usability testing (in person and remote)
  • User research (qualitative and quantitative)
  • Ethnographic research
  • Contextual interviews
  • Personas and User Journeys
  • Recruitment of participants
  • Focus groups
  • Eye tracking
  • UX diaries
  • Heuristic evaluation
  • A/B testing
  • Surveys

Experience design

We combine research knowledge with interaction design best practices, from mockups and prototyping to pixel-perfect design.

  • UX design
  • UI design
  • Interaction design
  • Visual design
  • Design systems
  • Content design
  • UX writing and plain language
  • Responsive design and mobile-first
  • Voice interaction
  • Motion design
  • Accessibility

Front-end development

To ensure high-quality microinteractions and an implementation that sticks to the design, our team of front-end developers counts on deep technical knowledge paired with a solid UX/UI background.

  • OutSystems front-end
  • HTML and CSS
  • JavaScript Frameworks (Angular, React, etc.)
  • iOS and Android development
  • WordPress
  • Accessibility

Tangível Academy

We train product, marketing, IT and design professionals in human-centered design methodologies and techniques.

Contact us by email at

Design thinking · Service design · Tailored training courses.

UX‑PM certification

next edition



UX‑PM 1 – Adopting UX

Remote Live Training

UX‑PM is an international certification created by UXalliance, for professionals working in all areas.

Learn more about the
UX‑PM Certification


UX Laboratory – available to rent

We have an in-house UX lab at our Lisbon office for face-to-face or remote usability testing and other user research activities

Our formula:

Method and Rigor

We created our own human-centered design framework, based on Design Thinking and decades of scientific research on human behavior.

A team of specialists

Our team includes some of the most experienced professionals in the market, from different backgrounds including psychology, anthropology, usability and digital transformation.

Tangible results

We propose solutions with visible and lasting impact: improved experience, increased conversion (e.g. sales), reduced inefficiencies (e.g. internal costs) and customer retention.

Get in touch

Whether you have a specific challenge or are still in an exploratory phase, we are always available to help.

Leave us a message and we will get in touch with you.

Manuel Machado

Business Development

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If you have any urgent questions, you can always contact us by calling our office:

(+351) 217 161 634