Our Work

Learn more about some of our projects and what we’re currently working on.

Get to know some of the projects that made a real difference in our clients’ businesses and stay updated on our latest challenges.

Case studies

The story of the first smart gas bottle

We helped Galp improve the user experience of the innovative Pluma smart bottle. From the conception of the bottle to the interaction on the Mundo Galp digital platform, our approach was centered on the users’ perspective.

Personas · Usability tests · Interviews

How we found Nickel’s place in Portugal

We helped Nickel adapt its value proposition to the Portuguese market, using interviews, ethnographic studies, usability testing, and other techniques to get to know and understand its users in Portugal, their habits, and their financial behavior.

Personas · Usability tests · Interviews

Redesigning retail from the customer’s point of view

We helped Worten identify inefficiencies, for customers and employees, during the entire process of delivering and repairing products, both during digital and face-to-face interactions.


Service design · Research · Ideação

Caso de estudo da Worten - Tangível

Ongoing projects...

Designing a new

telecommunications app and website

With a multinational software house.

Creating the new app

using a Human-centered design methodology

Of a French credit company in Portugal.

Research for

one of the largest credit institutions

Understanding the decision-making process for automobile purchases.

Expert review for

a financial service

Evaluating new solutions for loyalty programs.

UX Writing for

a company in the energy sector

Rewrite, redesign, and reorganize Customer Support and FAQs.

Can we help?

Whether you have a specific challenge in hands or are still in an exploratory phase, we are here to help you

Call our office:
(+351) 217 161 634
Or request a proposal by email: