User testing , in practice
Nothing changes a designer, developer, or CEO’s mindset more than participating in usability testing with real users.
In this course, you will learn hands-on how to conduct usability tests correctly:
- Objectively improve the quality of your products;
- Bring objectivity to design discussions and create a rationale for decision-making;
- Gain buy-in from management to include more UX activities in projects.
Intended for
UX Community
- Focus on UX, UI, and Product Designers;
- UX Researchers who want to deepen their knowledge;
- UX Leads looking to improve the integration of testing into their projects.
Project Leaders
Product Owners and Project Managers looking for the basics of how to test their products with their clients.
SCHEDULE
Presencial
Tuesday – 09:30 to 17:30 Wednesday – 09:30 to 17:30
COURSE DURATION
14 hours
Materials
- Support slides for the presentation.
- Toolkit with templates, checklists, examples, reports, and support documentation.
- Professional training certificate.
Goals
- Understand the importance of focusing design on regular evaluations with real users.
- Learn how to prepare, conduct, and observe a usability test (in-person or remote).
- Know specific methods and tools complementary to traditional usability testing.
- Learn how to adjust the testing approach to the project at hand: nature, life cycle, constraints.
- Understand how to synthesize results, build feasible recommendations, and effectively communicate results.
Content
-
Module 1Introduction
- What is User testing?
- Why test?
- Common myths
-
Module 3Test sessions
- Dynamics of a test
- In-person vs. remote
- Before starting...
- Moderation techniques
- How to observe?
- Before finishing...
-
Module 5Other methods
- Quantitative tests and UX metrics
- Guerilla testing
- Card sorting
- Other specific tests and complementary methods
-
Module 2Define the test
- Test plan - what, when, where, how, with whom
- Estimation
- Test script (moderated vs. unmoderated)
- Writing good tasks
- Pilot tests
-
Module 4Analyze the results
- How to consolidate?
- Severity
- Writing good findings
- Designing recommendations
- Reporting
- Next steps
-
Module 6In practice
- Tests in Agile
- Testing in the product life cycle
- Different approaches (e.g. Steve Krug)
- GDPR and inclusion
- Tools and software
- Scaling
- Test laboratory
-
Módulo 1Introdução
- O que é um teste com utilizadores
- Porquê testar?
- Mitos comuns
-
Módulo 2Definir o teste
- Plano de teste - o quê, quando, onde, como, com quem
- Estimativa
- Guião de testes (moderado vs moderado)
- Escrever boas tarefas
- Testes piloto
-
Módulo 3As sessões de teste
- Dinâmica de um teste
- Presencial vs remoto
- Antes de começar...
- Técnicas de moderação
- Como observar?
- Antes de terminar...
-
Módulo 4Analisar os resultados
- Como consolidar?
- Severidade
- Escrever bons findings
- Desenhar recomendações
- Reporting
- Próximos passos
-
Módulo 5Outros métodos
- Testes quantitativos e métricas de UX
- Guerilla testing
- Card sorting
- Outros testes específicos e métodos complementares
-
Módulo 6Na prática
- Testes em Agile
- Testar no ciclo de vida do produto
- Diferentes abordagens (ex.: Steve Krug)
- RGPD e inclusão
- Ferramentas e software
- Escalar
- Laboratório de teste
Enrollment
At the moment, we don’t have a defined date for the next User testing, in practice.
If you’re interested in this course, contact us at academy@tangivel.com and we will let you know when enrollment opens.
Head of Training
Inscrições
Head of Training
Meet the team
Sandra Mouta
A specialist in user research and human factors, what she truly loves is discovering how knowledge can help create solutions to simplify people’s lives. Her mission is to train professionals, using a human-centred approach, and to help organisations grow.
After reading the book The Design of Everyday Things, the usability “bug” never stopped growing, and she founded Tangível in 2004. Prior to this, for nearly two decades, her students heard her talk enthusiastically about user experience.
José Campos
Vitor Carvalhinho
It would never have occurred to Vítor that, after graduating from his course in psychology, he would be returning to Coimbra as a UX Content Designer. After working in HR and communications, he found the perfect balance between his enjoyment of writing and his people-centric focus at Tangível (as well as colleagues every bit as eager as himself).
Maria started her career as a UX designer nearly a decade ago. In 2018, the course that she took in Content Design, in London, saw her passion for clear language transform into outright love. She is an instructor for the international UX-PM certification and a Scrabble addict.
Maria Miguel Rosmaninho
What you will need
Computer or Tablet
Mobile phones are not recommended
Internet connection
Fast and stable, for online courses only
Camera
For online courses only
Microphone
For online courses only